Terms and Conditions

Last Updated: January 15, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Lighter Travel Agency, Registration Number 71453528, located at 4840 Hayden Pines Lake Kathrynehaven, AZ 12403-9749, United States ("Company," "we," "us," or "our"). By accessing our website lighrter.com, booking travel services, or engaging with our company, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Services Provided

Lighter Travel Agency provides travel planning and booking services, including but not limited to:

We act as an intermediary between you and third-party travel service providers. While we strive to provide accurate information and quality service, we are not responsible for the acts, omissions, or defaults of third-party suppliers.

3. Booking and Payment Terms

3.1 Booking Process

When you make a booking through our services, you are making an offer to purchase travel services. Your booking is not confirmed until we send you a written confirmation. We reserve the right to refuse or cancel any booking at our discretion.

3.2 Payment Requirements

Full payment or a deposit may be required at the time of booking, depending on the specific travel services. Payment deadlines will be communicated clearly. Failure to make payment by the specified deadline may result in automatic cancellation of your booking. We accept major credit cards, debit cards, and bank transfers. All prices are quoted in U.S. Dollars unless otherwise specified.

3.3 Price Accuracy

We make every effort to ensure pricing accuracy. However, errors may occur. If we discover a pricing error after you've made a booking, we will notify you immediately and give you the option to proceed at the correct price or cancel your booking for a full refund.

4. Cancellations and Modifications

4.1 Cancellations by Customer

Cancellation policies vary depending on the specific travel services booked and the terms of third-party suppliers. Cancellation fees will apply as follows:

Specific travel components (flights, hotels, tours) may have different cancellation policies imposed by the service providers. We will inform you of applicable policies at the time of booking.

4.2 Modifications

Changes to confirmed bookings are subject to availability and may incur modification fees from both our agency and third-party suppliers. We will inform you of all applicable fees before processing any changes. Some bookings may be non-changeable.

4.3 Cancellations by Company

We reserve the right to cancel any booking due to circumstances beyond our control, insufficient bookings for a tour package, or other operational reasons. In such cases, we will provide a full refund of all amounts paid or offer alternative arrangements of equal or greater value.

5. Travel Documents and Requirements

You are responsible for ensuring you have all necessary travel documents, including valid passports, visas, health certificates, and any other required documentation for your destination. Passport validity should extend at least six months beyond your planned return date. We can provide guidance on requirements, but ultimate responsibility lies with you. We are not liable for any consequences arising from inadequate travel documentation.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation, lost luggage, and other potential issues. Travel insurance is not automatically included in our bookings unless specifically requested and paid for. We are not liable for costs incurred due to circumstances that would have been covered by adequate travel insurance.

7. Health and Safety

You are responsible for ensuring you are medically and physically fit to travel. We recommend consulting with healthcare professionals regarding necessary vaccinations, medications, and health precautions for your destination. You must inform us of any medical conditions, disabilities, or special requirements that may affect your travel at the time of booking.

8. Liability Limitations

8.1 Third-Party Services

We act as an agent for third-party travel service providers (airlines, hotels, tour operators, etc.). Our liability is limited to booking services on your behalf. We are not responsible for the acts, omissions, defaults, or negligence of these third-party providers, including but not limited to flight delays, cancellations, hotel overbooking, or tour quality.

8.2 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or completely secure service. We make no warranties regarding the accuracy, reliability, or completeness of information provided by third-party suppliers.

8.3 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount you paid to us for the specific booking in question. We are not liable for indirect, incidental, consequential, or punitive damages.

9. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government restrictions, pandemics, strikes, or technical failures. In such circumstances, we will work with you to find alternative solutions, but we are not obligated to provide refunds beyond what we can recover from suppliers.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Lighter Travel Agency or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

11. User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited conduct includes:

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

13.2 Dispute Process

In the event of any dispute arising from these Terms or our services, you agree to first contact us to seek resolution informally. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Arizona.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any specific booking terms, constitute the entire agreement between you and Lighter Travel Agency regarding the use of our services and supersede any prior agreements or understandings.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

17. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Lighter Travel Agency
Registration Number: 71453528
Address: 4840 Hayden Pines Lake Kathrynehaven, AZ 12403-9749, United States
Phone: +1 502 221 9512
Email: [email protected]

Important Notice: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.